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How pick4fl Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, or contact our support team.

Account data kept securePayment info used only for transactionsNo third-party data sellingYou can request your data anytimeUS state law applies

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What We Collect and Why We Use It

pick4fl Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect your name, email address, date of birth, and the payment details you provide — whether that's a PayPal account, a linked Venmo handle, or a Play+ prepaid card number. We use this information to verify your identity, process deposits

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and withdrawals, and meet the requirements set by applicable state law in eligible states where access is permitted. We do not sell your personal information to third-party marketing companies. If you contact our support team by email or live chat, those messages are stored and linked
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to your account for quality and compliance purposes. Cookies and session data collected during your visit help us keep your account session active and remember your preferences — like your saved payment method at the cashier. You have the right to request a copy of the
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data we hold on you, ask us to correct inaccurate records, or request deletion where state law allows. To exercise any of these rights, reach our privacy team at privacy@pick4fl. Availability of certain account features depends on your state of residence and applicable local law.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to update the information on your account, or need to submit a formal data request, our privacy and account support team is here to help. You can reach us by email, live chat, or the in-app help center — whichever is fastest for you.

Privacy Email Send your data access, correction, or deletion requests directly to privacy@pick4fl. We aim to respond to all privacy requests within a reasonable timeframe.

Live Chat Reach our support team through the live chat widget in your account dashboard. For privacy-related questions, select 'Account & Data' from the topic menu.

In-App Help Center Open the pick4fl mobile app, tap the account icon, and navigate to Help to find privacy FAQs and submit a data request without leaving your session.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account security is built into every step of how we handle data — from the moment you link a payment method to the moment a withdrawal clears. We use encryption on all account sessions and require identity verification before any payout is processed. Here is what that looks like in practice across four key areas.

Cookies and Session Data

We use session cookies to keep you logged in and remember your cashier preferences, like your saved PayPal or Venmo method. You can manage cookie settings in your browser at any time without losing your account.

Account Security Practices

All account pages are served over encrypted connections. When you log in from a new device, we send a one-time verification code to your registered email or phone before granting access.

Data Retention

We retain your account data for as long as your account is active and for any period required by applicable state law after closure. Payment transaction records may be held longer for compliance purposes.

Your Right to Access and Correct

You can request a full export of the data tied to your account by emailing privacy@pick4fl. If any detail is wrong — like a misspelled name or outdated contact — we'll correct it promptly on request.

Common Questions About Your Data at pick4fl

The questions below cover the privacy topics we hear about most — from what happens to your PayPal details after a transaction to how long we keep your account records. If your question isn't here, email privacy@pick4fl and we'll get back to you.

We collect your name, email, date of birth, phone number, and payment details such as your PayPal email or Play+ card number. Identity documents may be required to verify your account under state regulations.

We do not sell your personal data. We share it only with payment processors like PayPal and Venmo, identity verification services, and regulatory bodies where required by applicable state law.

Your PayPal or Venmo account identifier is stored in encrypted form and linked to your cashier profile. We do not store full card numbers or payment credentials beyond what the payment processor transmits to us.

Yes. Email privacy@pick4fl with your account email and a data access request. We will compile and send you a copy of the personal data tied to your account as permitted under applicable law.

Send a deletion request to privacy@pick4fl. We will remove your personal data where deletion is permitted by state law, though some transaction records may need to be retained for legal compliance.

We keep your account data for as long as the account is open. After closure, we retain records for any period required by applicable state law, which typically covers payment and identity records for compliance.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How pick4fl Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Cookies and Session Data

Account Security Practices

Data Retention

Your Right to Access and Correct

Common Questions About Your Data at pick4fl

01 What personal data does pick4fl collect when I open an account?

02 Does pick4fl share my data with third parties?

03 How is my PayPal or Venmo information stored after a transaction?

04 Can I request a copy of the data you hold about me?

05 How do I ask pick4fl to delete my account data?

06 How long does pick4fl keep my account and transaction records?

Privacy Policy

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