Reference

Your Rights, Our Obligations, Spelled Out

pick4fl operates under a set of account terms, privacy commitments, and data policies that apply every time you fund your wallet via PayPal, Venmo, or Play+. Access to this platform depends on state law and is available only where local law permits.

State-dependent eligibilityAccount data rightsPrivacy policyPayment terms: PayPal, Venmo, Play+Contact & dispute path
pick4fl Your Rights, Our Obligations, Spelled Out
POLICY CONTACT

How to Reach Us on Legal Questions

If you have a question about our terms, a data request, or a dispute related to your account, we have three direct contact paths. Each channel connects you to a team member who can pull your account record and respond to the specific policy issue you raise — not a generic form reply.

Live Chat Open the chat icon from any page on pick4fl. Identify your account and describe the legal or policy question; a team member will respond and can escalate to our compliance desk.
Email Support Send your request to the support address listed in your account settings. Include your registered email and a brief description of the policy section in question for a faster resolution.
Account Settings Portal Log in, go to Account Settings, and select the Privacy or Terms tab. From there you can submit a data access request or flag a policy concern directly through your authenticated session.
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account Access

pick4fl applies industry-standard security practices to protect the account data you share at registration and every time you transact. We are transparent about what we collect, why we hold it, and how long it stays on our systems. Here are the four areas that matter most to your account.

Data Retention

We retain account and transaction records for the period required by applicable state regulations. After that window closes, personal identifiers are purged from active systems on a rolling schedule.

Cookie Policy

We use session cookies to maintain your logged-in state and analytics cookies to understand how the deposit flow works on mobile. You can manage cookie preferences from the banner on your first visit.

Account Security Practices

Two-step verification is available on your account and strongly encouraged. Any login from an unrecognized device triggers an email alert to the address on file before access is granted.

Requesting Changes or Deletion

To update your personal data or request account deletion, log in and visit Account Settings, or contact support via live chat. We process verified data requests within the timeframe required by applicable law.

Common Questions About Our Policies

These are the questions we hear most often from people reviewing our terms before or after opening an account. If your question isn't here, reach us via live chat and we'll pull the relevant policy section for you.

Yes. Access depends on your physical location at the time you log in and on whether your state permits online wagering. Eligibility is checked at account creation and on each session.

We collect the name, date of birth, address, and government ID details needed to verify your identity. Payment details like your PayPal email or Venmo handle are stored only for transaction matching.

Yes. Log in, go to Account Settings, and submit a data access request. We will compile and deliver your record through your authenticated account within the period required by applicable law.

We post the updated version at pick4fl/legal/ and send an email to your registered address before any material change takes effect. Continued use after that date constitutes acceptance.

Returning funds to the originating wallet is a standard fraud-prevention requirement. It confirms that the person withdrawing is the same verified account holder who made the original deposit.

Contact us via live chat or through the Account Settings portal and submit a closure request. We process verified closures and initiate data removal in line with applicable state retention requirements.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.